Sri Manisha Sarees Shipping & Order Processing Policy

At Sri Manisha Sarees, we take great pride in delivering 100% genuine, beautifully crafted sarees that reflect the rich heritage of traditional Indian textiles. To ensure your complete satisfaction and a seamless shopping experience, please read our detailed shipping and order processing policy.

Order Processing & Dispatch

  • 💳 Instant Processing: Once your payment is successfully received, your order is immediately processed with the utmost care. Each saree is carefully inspected and packed by our skilled team to maintain its pristine quality.

  • 🎥 Video-Assisted Packing: We record every step of the packing process to guarantee transparency and authenticity. If you wish, we are more than happy to share this video with you upon request, so you can feel confident about the handling of your order right from the start.

  • 🚚 Same-Day Shipping Cutoff: Orders placed before 4:00 PM IST are shipped on the same day to ensure you receive your purchase as quickly as possible. Orders placed after 4:00 PM will be shipped the next working day.

Shipping & Delivery

  • 📦 Nationwide Delivery Across India: We ship our sarees securely across India with trusted courier partners, ensuring safe and timely delivery.

  • ⏳ Estimated Delivery Time: You can expect your saree to arrive within 5 to 6 working days after dispatch. Please note that delivery times may vary slightly based on your location and courier service efficiency.

Upon Delivery — Your Safety & Satisfaction

  • 📸 Unboxing Video Recommendation: For your personal assurance, please record an unboxing video immediately upon receiving your parcel. This video serves as proof of condition at delivery and will be invaluable in case of any concerns.

Return & Refund Policy

  • 🚫 No Refund or Return Policy: As the original manufacturer, Sri Manisha Sarees ensures the highest quality standards. We do not accept returns or cash refunds under any circumstances. Genuine defects, wrong items, or color discrepancies are handled only through our in-store Exchange Policy below.

  • For general questions about color, fabric care, or washing instructions that fall outside the exchange conditions below, please consult our sales team before placing your order.

Exchange Policy

  • We accept exchange requests under the following conditions:

    • Genuine Weaving Defects: Structural flaws, tears, or major weaving irregularities that severely impact the look or durability of the saree.

    • Color Discrepancy / Wrong Item: Receiving a completely different color variant or an incorrect product than what was ordered. (Note: Minor shade variations due to screen resolution, lighting during photography, or traditional hand-dyeing processes are natural and are not considered defects.)

    2. Requirements & Conditions

    To be eligible for an exchange, your request must meet all of the following criteria:

    • Unboxing Video Mandatory: You must provide an unedited, continuous unboxing video showing the sealed parcel being opened and clearly highlighting the defect/issue.

    • Timeline: Exchange requests must be submitted within 48 hours of parcel delivery.

    • Product Condition: The saree must be completely unused, unworn, unwashed, with all original tags, folds, and packaging intact. Blouses (if applicable) must not be cut or altered.

    • In-Store Only: Exchanges are handled exclusively at our store. We do not offer courier pickup or postal exchange.

    • Bill Required: You must bring the saree along with the original invoice/bill for the exchange to be processed.

    3. Exchange Process & Guidelines

    1. Submit Request: Contact our customer support team via WhatsApp at +91 72045 93943 with your order ID, unboxing video, and clear photos of the issue to check eligibility before visiting.

    2. Review & Approval: Our quality check team will evaluate the video and images within 24–48 hours and confirm whether your request is approved.

    3. Visit Our Store: Once approved, bring the saree along with the original bill to our store, where our team will physically inspect it.

    4. Exchange: If the issue is confirmed on inspection, we'll offer a hassle-free exchange from our ongoing collections right there in-store. No returns or refunds are given under any circumstances, only an exchange.

Our Commitment to Quality

  • 🌟 We guarantee that every saree you receive from us is authentically handwoven with genuine materials. Our expert team packs each saree securely, ensuring it reaches you in perfect condition.

  • 🔒 Your satisfaction is our priority, and we strive to provide you with a transparent, trustworthy shopping experience from browsing to delivery.

If you have any questions about your order or require your packing process video, please feel free to contact our customer service. We thank you for choosing Sri Manisha Sarees for your traditional Indian saree needs!

  • Contact: +917204593943 for further details!